Help
Page Capture Support
Help with captures, exports, editing, purchases, and Pro restoration.
Before contacting support
- Confirm that Page Capture is updated to the latest Chrome Web Store version.
- Reload the page and try the Normal or Slow capture delay.
- For Pro status, sign in with the same Google account used for purchase and open Page Capture again.
- Chrome internal pages, the Chrome Web Store, and some protected content cannot be scripted or captured by extensions.
Contact support
Email page-capture-support@googlegroups.com.
Please include the extension version, Chrome version, operating system, page URL when appropriate, steps to reproduce the issue, and a screenshot with personal information removed. Do not send passwords, OAuth tokens, API keys, full payment-card details, or other secrets.
Privacy and account requests
Use the same support address for privacy questions, deletion requests, purchase problems, or Pro entitlement restoration. For account-linked requests, we may ask for limited information needed to verify the request.